Privacy Policy for CB1 Specialty Concrete
Effective Date: July 3, 2026
At CB1 Specialty Concrete (“CB1 Specialty Concrete,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us for our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Personal Information
When you contact us, request an estimate, complete a form, or communicate with us, we may collect:
- Name
- Phone number
- Email address
- Property address
- City and ZIP code
- Project details
- Photos you voluntarily provide
- Preferred appointment times
- Any information you include in your message
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral websites
- General geographic location
- Website usage behavior
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
- Respond to estimate requests
- Schedule consultations
- Prepare project proposals
- Communicate about ongoing projects
- Answer customer inquiries
- Improve our website
- Provide customer support
- Send appointment reminders
- Send requested information
- Improve our services
- Analyze website traffic
- Comply with legal obligations
We do not sell your personal information.
3. Marketing Communications
If you provide your contact information, we may occasionally send:
- Promotions
- Service updates
- Seasonal offers
- Maintenance reminders
- Company news
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember preferences
- Measure traffic
- Analyze visitor behavior
- Improve advertising performance
- Enhance user experience
You can disable cookies through your browser settings; however, some website features may not function properly.
5. Analytics
We may use third-party analytics tools such as:
- Google Analytics
- Google Search Console
- Meta (Facebook) Pixel
- Google Ads Conversion Tracking
These tools help us understand:
- Visitor behavior
- Website performance
- Marketing effectiveness
- Conversion tracking
These services may collect information according to their own privacy policies.
6. Online Advertising
We may use online advertising platforms including:
- Google Ads
These platforms may use cookies or tracking technologies to:
- Measure advertising performance
- Deliver relevant advertisements
- Create remarketing audiences
- Improve campaign effectiveness
You may adjust your advertising preferences through your browser or the applicable advertising platform.
7. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, alteration, or destruction.
While we take appropriate security measures, no method of transmitting or storing data electronically can be guaranteed to be completely secure.
8. Sharing Information
We do not sell or rent your personal information.
We may share information only when necessary with trusted service providers that help us operate our business, including:
- Website hosting providers
- Customer relationship management (CRM) systems
- Scheduling software
- Payment processors
- Marketing service providers
- Analytics providers
These providers are required to maintain the confidentiality of your information.
We may also disclose information if required by law or to protect our legal rights.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Complete projects
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer needed, we securely delete or anonymize it where appropriate.
11. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your data is used
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
12. Children’s Privacy
Our website and services are intended for adults seeking concrete flooring services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Effective Date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
CB1 Specialty Concrete
Website: https://cb1specialtyconcrete.com/
Phone: +1 210-753-8986
Email: chris@cb1specialtyconcrete.com
Service Areas:
- San Antonio, TX
- Austin, TX
- Boerne, TX
- New Braunfels, TX
- Cibolo, TX
- Schertz, TX
- Helotes, TX
- Fair Oaks Ranch, TX
- Alamo Heights, TX
- Stone Oak, TX
- Shavano Park, TX
- Seguin, TX
SMS & Mobile Communications
By providing your mobile phone number through our website or during the scheduling process, you consent to receive calls and text messages from CB1 Specialty Concrete regarding:
- Appointment confirmations
- Estimate scheduling
- Project updates
- Customer service communications
- Occasional promotional offers (where permitted)
Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP to a text message or contacting us directly. Reply HELP for assistance.
We do not share mobile opt-in information with third parties or affiliates for their own marketing purposes.
Texas Residents
If applicable under state law, residents may have additional rights regarding access to, correction of, deletion of, or requests concerning the use of personal information. We will respond to qualifying requests in accordance with applicable laws.
CB1 Specialty Concrete is committed to protecting your privacy while providing exceptional concrete coating, polished concrete, decorative concrete, and garage flooring services throughout San Antonio and Central Texas.